巴黎瑞瑟夫水療酒店（立鼎世集團酒店）

La Réserve 不僅僅是一家酒店。這是一棟房子。在那裡，你不會受到接待，你只會受到歡迎、期待和認可。每個細節都經過深思熟慮和精心設計，以便這棟房子的靈魂可以觸動您的心弦。我的房間在頂樓。那天晚上下著雨。我打開窗戶，聆聽雨水敲打鋅屋頂的音樂。 巴黎儲備…

Before I arrived I stayed at a Disney hotel as I had taken my child there for a few days. I was so relieved to get to la reserve and know right away I was in a proper hotel with top class service and amenities. From the moment we arrived we were greeted with professionalism and politeness. The staff could not do enough to ensure my family were taken care of. After being taken to our room we were greeted by our butler and given some lovely arrival gifts like chocolate and champagne. This was a lovely touch. A huge bathroom with a separate room for toilet. I loved the Japanese toilet and tv in the bath. For the turn down service the staff would set you up for the night adding so many small touches like mats beside the bed and tea on your cabinet. The staff overheard me say we need to get nappies and they went to get them for us. These are the fine differences which set these small handful of luxury hotels apart. Only once have I ever had detail like this and it was in the Middle East. I doubt anyone else offers the same standard of service in Paris. The room offered a small balcony which overlooked the street and grand palace. It was a nice location away from the crowds. They also do a house car service which is nice when available. Breakfast was nice as was room service. One of the biggest selling points here is a 24 hour spa in central Paris. This is news to me and I have worked in luxury travel for some time. The fact I could take my child swimming at 10pm to tire him out for bed was really great. I hope to one day return.

不幸的是，這家酒店沒有達到我對每晚近 2000 歐元的五星級酒店的期望標準。住宿的幾個方面令人失望。房間裡存在多個問題，例如浴室裡的毛巾架壞了，一直掉下來；儘管房間是為兩個人預訂的，但床的一側只有一個手機充電點。這導致相當不方便。 Wi-Fi 也很慢，房間的天花板很低，家具感覺有點舊了。此外，房間裡還有持續不斷的難聞氣味，讓人想起發霉的衣服。儘管打開窗戶通風，但氣味仍未消散。 我們期待使用的水療中心也令人失望，而且顯得有點過時。更糟的是，我在蒸氣室度過了一段不愉快的經歷：當我躺下時，由於溫度過高，我身體的一部分被燙傷了。這種事絕不該發生。我經常使用蒸汽房，但從未遇到這樣的情況。該設施似乎不符合現代安全蒸汽房的標準。 我們在 Le Pagode de Cos 餐廳經歷了一次特別不愉快的經歷。晚餐時，坐在我們隔壁桌的一家人開始大聲打架，並很快升級為肢體衝突。事件發生時，我們桌子附近的幾個物品被砸碎。之後，工作人員開始用吸塵器和其他吵雜的設備在我們身後打掃衛生，而我們當時正試圖在幾公尺外吃完飯。 更糟糕的是工作人員的不一致的處理方式。雖然他們向附近的另一張桌子道歉，甚至送上禮物，但我們——儘管同樣接近混亂發生地點——卻沒有收到任何回應，也沒有收到任何試圖解決我們遇到的不便的嘗試。這讓人感覺非常不專業和不公平，特別是考慮到我們為本來應該精緻、奢華的用餐體驗支付了高昂的價格。

非常漂亮的房間。我們有一個 JS，它真的非常漂亮。服務很棒，工作人員隨時準備為您提供支援和協助。我們的管家 Charlene 每天都會在房間裡留下一些小紙條和小驚喜。我們感覺自己被寵壞了。我必須在 Peninsula、Plaza Athene 和 La Reserve 之間做出選擇。我選擇了迄今為止最好的。

在某些地方，時間會停止，幸福的泡泡會向你敞開。 在這裡，您可以來到巴黎的中心，與世隔絕，體驗各方面的卓越。 各部門都有優秀的團隊，舒適、親密、保密的生活空間； 一個讓一切都休息和放鬆的水療中心，一個讓一切都愉悅和精緻的餐廳。 您永遠不會忘記的微笑......非常感謝大家為這次非凡的住宿 Jean-Marc & Michaël